Frequently Asked Questions
Everything you need to know about shopping with GARUDA_SS.
What is the standard shipping timeframe for GARUDA_SS orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own or a similar garment you already own to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Which payment methods do you accept?
GARUDA_SS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers to ensure high-quality fabrics and fair labor practices. Many of our collections utilize organic cotton and recycled polyester.
How can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.